We aim to process returns within 7 days, but please allow up to 14 days for a refund to be processed.

If you are unhappy with your purchase for any reason, please return it to us (in unworn condition and its original packaging) within 28 days, and we’ll provide a full refund.

When returning, please simply enclose an invoice or covering letter with your name and full address, together with your requirements.

The Return address is:

Well Tea Ltd

85 Burdett Road

E3 4JN

London

United Kingdom

Important information about RETURNS

Unless otherwise specified in the item listing on our website, on the receipt or packing slip, or in the following terms, www.welltea.co.uk will accept qualified and conforming products for exchange or refund within 30 days of the original purchase date.